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Office and Client Service Assistant (expired)

Tokyo Academics

Tokyo Academics

Job ID
Nishi-Azabu, Tokyo
Post date
Nov 11, 2017
Service Industry
Other General Affairs, Accounting, HR, Legal
Work Type
Full Time / Experienced (Non-Manager)
¥4.2M ~ ¥4.8M / Year


  • Japanese: Native level
  • English: Fluent
  • Visa sponsorship available



We're looking to fill a role on our office management team from Tuesdays-Saturdays or from Thursdays-Saturdays.

What will you be doing? 

Our office management team is the first point of contact for all inbound client requests and communications across multiple channels (e-mail, phone, in-person) and in English as well as Japanese. 

- Client-facing: You'll introduce our office & explain our policies. You'll also match student and teacher schedules for diagnostics, lessons, and classes.
- Internally: You'll also work with the team to operate as an internal hub of communication, form dealing with various procedures (contacts, changing plans), often with Japanese counterparties, to liasing with tutors, planning team hangouts, and more. You'll also help coordinate our curriculum, manage diagnostic material and data, and support our teaching staff.
- Operations: You'll also help make sure our office is running smoothly by managing the facility and office equipment.
- Strategic initiatives: We have myriad initiatives, from research and development, to operations and process improvement, which you'll be able to support on / lead.

Who are we looking for? 

- We're looking for self-starting individuals with the aptitude and willingness to own their role and get things done. 
- You've been described as proactive, energetic, sociable, efficient, and creative. 
- You're comfortable with the ambiguity of a growing organization, and feel comfortable asking questions and seeking help.
- You are a Native Japanese speaker
- You have Business level English

Who are we?

- We are the local leader in standardized test preparation (SAT, ACT, SSAT, ISEE, etc.). Our team hails from varied and elite backgrounds, from the top universities in the world, to top corporate research labs and tech companies in Japan, global financial institutions, and management consulting firms.
- We work with highly-driven English-speaking students in Tokyo, combining innovative curriculum with technology to prepare them for boarding schools and universities abroad.
- We offer a truly international and English-speaking working environment, with colleagues from the USA, Japan, Australia, the UK, India, and more. We recruit exceptional individuals, as we are building an exceptional community.


- Compensation: 4.2-4.8M yen (depending on experience, for five-day schedule)
- Schedule: Tuesday-Saturday or Thursday-Saturday

Learn more at To apply, please submit your resume and cover letter.




- 新規お問い合わせへの対応:新規お問い合わせの受付、Tokyo Academicsの説明や生徒と教師のマッチング、スケジュール調整、等を電話・メール・対面のコミュニケーションを通し、英語、日本語で行う。
- クライアント様とのコミュニケーション:スケジュール調整やご質問への対応などを潤滑に行う。

- 社内コミュニケーション:教師への情報共有や社内イベント企画など、社内コミュニケーションの拠点となる。
- プロジェクト:既存のワークフロー改善、データ管理と分析、業界リサーチ、カリキュラム作成など、様々なプロジェクトを主体性を持ち進める。




- 主体性を持ち、柔軟かつ迅速に業務遂行を行える方。
- 社内外の様々な人と潤滑に、明るく、積極的にコミュニケーションを取れる方。
- 日本語がネイティブレベル
- ビジネスレベルの英語力(TOEIC800点以上)

Tokyo Academicsについて

Tokyo Academicsは、小学生から高校生を対象にした海外受験・英語で行われる授業支援における、日本でトップクラスのインターナショナル ラーニング センターです。Tokyo Academicsは、講師陣がニューヨーク、ボストン、サンフランシスコ、ロンドンなどでの実際の経験を生かし、世界基準の教育支援や課外授業のプログラムを提供しています。技術革新が進み、主体性が益々問われる現代社会において、 Tokyo Academics では、生徒の学力・ 自信・不屈の精神を育む事により 学業や仕事など、幅広い分野での成功へと導きます。

The above information is a public job ad. This job ad is neither an offer nor a contract.

This job is no longer available.

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