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Helpdesk/Desk top support/IT support - Famous IT Company(到期)

en world Japan

en world Japan

职位编号
137242
地点
东京都
发布日期
2020年4月3日
行业
信息技术/IT
职务
其他信息技术、互联网、电信
工作类型
临时雇员(派遣) / 有工作经验者 (非管理层)
工资
¥4.0M ~ ¥6.0M/年
  • 可面议

职位要求

  • 日语: 熟练(商务交流)
  • 英语: 良好(日常会话)
  • 目前必须住在日本

描述

This role is to ensure the proper functioning of personal computing and office technology so that end users can most efficiently and effectively accomplish business tasks.
This includes receiving, prioritizing, documenting, and actively resolving customer requests and escalations from the Global.

Service Desk. Problem resolution will involve the use of incident management tools, as well as hands-on support at the on-site level.

[Responsibility]

・Perform hands-on fixes, including installing and upgrading software, installing hardware, managing mobile devices
・Implement file backups, and configure applications
・Own and drive issues to resolution including escalation to specialized resources within the broader IT organization
・Remain engaged on issues until resolution.

[Necessary skills/experiences]
・Over 2 years of Helpdesk/Desktop/IT support experience (Especially for Japanese users)
・Strong knowledge of computer hardware, including Dell workstations and laptops.
・Experience with Microsoft Windows (MacOS and iPhones beneficial)
・Extensive application support experience with Microsoft Office
・Team development experience

[Language Requirement]
English : Conversational Level
Japanese : Business Level

以上信息为公开的招聘广告。该职位广告既不是录用通知也不是入职合同。

暂不提供该工作。

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