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Front Office Manager

Ivy Hospitality

Ivy Hospitality

职位编号
133636
地点
北海道 Niseko
发布日期
2019年10月15日
行业
食品和饮料, 服务业, 旅游业/旅行/款待
职务
礼宾接待服务、餐厅经理、品酒师, 其他酒店、餐饮业、旅游业
工作类型
全职 / 主管(经理/管理层)
工资
¥300,000 ~ ¥500,000/月
  • 可面议

职位要求

  • 中文(普通话): 无
  • 英语: 熟练(商务交流)
  • 日语: 熟练(商务交流)
  • 韩国语: 无
  • 3-4 years experience in as Front Office Manager in hotel industry
  • Understanding Japanese business culture and hospitality spirit
  • English, Japanese, Chinese, and Korean language abilities welcome!
  • 提供签证担保

描述

Ivy Hospitality Group operates Chalet Ivy, a cozy boutique hotel situated in the heart of Hirafu, Hokkaido with the backdrop of the astonishing Mount Yotei. We are looking to expand our team, and look forward to your application as your new career in Hokkaido awaits!

The Front Office Manager is a "Permanent Employee" and oversees the scheduling of room bookings and guest support staff to ensure impeccably high customer satisfaction for our guests.

Responsibilities:
・Organize excellent services to ensure customer satisfaction
・Responsible for check-in and check-out operations by staff
・Responsible for concierge, butler, reservation, PBX, and doorman staff
・Performing duties in a friendly and efficient manner
・Cooperate with all staff professionally
・Perform other duties as requested by management

Requirements:
・Managerial experience (in the hotel / hospitality / service industry is preferred)
・Attention to detail with the ability to multi-task
・Experience with OPERA (PMS) and MS office software
・Knowledge of Online Travel Agency (OTA) booking and systems
・Chinese or Korean language ability is a plus

Benefits:
・Holidays: 105 days a year of paid holiday
・Salary Increase: Once per year based on performance
・Bonus: Once per year depending on your performance 
・Social insurance (Medical, Pension, Employment Insurance)
・Transportation Allowance provided
・Staff meals are provided
・Uniform prepared 
・Relocation fee (We can assist you to move to Hokkaido)
・Housing in the company condominium is negotiable (please inquire!)

If you believe you can manage a team to ensure the smooth operations of Chalet Ivy's front office needs, we would love to hear from you!
Please apply today!

以上信息为公开的招聘广告。该职位广告既不是录用通知也不是入职合同。

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