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<Front Office Service Agent (Entry Level/Associate/Supervisor)> (expired)

Kiroro Resort Holdings Co, Ltd.

Kiroro Resort Holdings Co, Ltd.

Job ID
128680
Location
Yoichi, Hokkaido, Japan
Post date
Aug 1, 2018
Industry
Food and Beverage, Service Industry, Tourism / Travel / Hospitality
Function
Other Hospitality, Hotel, Restaurant, Tourism
Work Type
Full Time / Entry Level
Salary
Amount not specified
  • Negotiable

Requirements

  • English: Conversational (preferred)
  • Japanese: Conversational
  • Visa sponsorship available

Description

We are actively seeking an active and motivated Front Office Agent who will be responsible to provide an excellent and consistent level of service to our customers and to contribute to the smooth and efficient running of the reception within the Rooms Department at the Kiroro as follows:

*Each Responsibilities and Requirements

① Telephone Operator
• Appropriately field and direct incoming phone calls
② Front Desk Agent
• Greet and welcome all visitors and guests
• Organize and distribute mail, packages, and other correspondence
• Maintain communal office spaces and front reception area
③ Guest Experience Agent
• Warm and professional written and verbal communication abilities
• Proactive, "can do" attitude, keen sense of organization, and warm and engaging communication skills.
④ Concierge staff and Bell attendant
• Welcome guests and load and unload luggage from vehicle and direct them to reception.
• Answer guest questions and resolve guest problems.


*Basic qualifications for all the positions above:
• At least conversational level in both Japanese and English.
• Good customer service, communications and interpersonal skills are a must.
• Friendly and outgoing nature; customer service-oriented approach
• Capacity to maintain grace and composure under pressure


Come and join our international team at the Kiroro Hotels!

The Kiroro hotels are located in Hokkaido surrounded by the most beautiful nature in Japan, embracing two leading world hotel brands, Sheraton and Tribute Portfolio not to mention the world famous power snow ski resort and we are looking for dynamic and intercultural-minded people by offering the followings:
• Full time contract (Seasonal is also possible)
• Hotel facilities usage (The Gym, the spacious pool and the hot spring)
• Accommodation(including unlimited free Wi-Fi)
• Insurance package
• Free language training
• Uniform rental
• Career building opportunity at the International Brand & Managed Hotel/Resort
• International team along with the high opportunity to develop English and Japanese
• Discount on the restaurants throughout the Hotels
• Work performance evaluation once a year.

※ The interview will be conducted in both Japanese and English and we are open to and embrace any of candidates regardless of age and national origin as long as ones have the right heart and willingness to grow together with the Kiroro team.
Please don't hesitate to apply. We are so looking forward to hearing from you!

Last modified on September 2, 2019

The above information is a public job ad. This job ad is neither an offer nor a contract.

This job is no longer available.

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