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Risk Manager (expired)

ZenGroup INC

ZenGroup INC

Job ID
138679
Location
大阪市, Osaka, Japan
Post date
Sep 23, 2020
Industry
Internet
Function
Export / Import, International Related Business
Work Type
Contract / Experienced (Non-Manager)
Salary
¥230,000 / Month
  • Negotiable

Requirements

  • English: Business level
  • Japanese: Business level
  • Must currently reside in Japan
  • Business Level English(Speaking, writing and reading) TOEIC 800 and above
  • Business Level Japanese(Speaking, writing and reading) JLPT N2 and above
  • Visa sponsorship available

Description

ZenMarket is a global company dealing with customers from all around the globe. Our goal is to make buying Japanese goods online as smooth as possible. We are constantly expanding and now looking for a motivated, skillful person for our Risk Management team.

Duties include:
Customers’ information check
Monitoring and preventing from the Credit Card frauds
Responding to customer's inquiries
Coordinating with the various language version managers
Supervising operators
and other risk management related tasks including translation

Employment type:
Contract Employee
*Permanent employment system available 3 years after joining the company

Working Hours:
9:15 ~ 18:15
Two days off / week, year-end and New Year holidays, paid leave

Salary:
¥230,000 / month + Bonus twice a year
* Salary will be decided to take into account past work experiences and ability

Benefits:
Transportation allowance is provided (Up to ¥15,000/Month)
Overtime allowance
Unemployment insurance, health insurance, pension, worker's accident insurance
Casual dress code

Who we are looking for:
Someone with good communication skills, who has experience in a business setting, and who brings a positive influence to their surroundings.
Someone who can work ambitiously and grow with our company.
Must be able to cooperate with people of different ages, nationalities. and backgrounds in a professional work setting.

Necessary qualifications:
Business Level English (TOEIC 800 and above, speaking, writing and reading)
Business Level Japanese (at least JLPT N2 or above, including writing and reading)


Bonus qualifications:
Experience working with small to medium sized companies
Experience with e-commerce businesses
Basic knowledge of MS Office, Google Docs, SNS such as Facebook
Basic knowledge of HTML


ゼンマーケットは世界中のお客様に対応しています。
海外の方に代わって日本のECサイトより商品を購入するサービスを展開しています。オフィスには、ウクライナ、イギリス、中国、アメリカ、ロシア、フランス、オーストラリア―――など、15ヶ国もの国籍の海外スタッフが在籍中。世界と日本をつなぐ窓口として、活躍しています。

仕事内容
お客様の情報確認
カード不正利用防止業務
お客様の問い合わせ対応
各言語サポート担当との連携業務
在宅オペレーターの管理
その他、翻訳作業等を含むリスクマネジメント課関連業務

オフィスは利便性の良い本町にあり、観葉植物とBGMに囲まれたオフィス環境です。グローバルなスタッフとともに会社を成長させましょう。ラウンジ風な休憩室でコーヒーや紅茶なども自由に利用できます。

雇用形態
契約社員
入社3年後に正社員登用制度あり

就業時間
9時15分 - 18時15分
休日等(週休二日制、年末年始休暇、有給休暇制度)

給与
月給23万円以上+賞与年2回
※経験・能力・年齢を考慮の上、決定いたします

福利厚生・待遇
昇給年1回
賞与年2回
社会保険完備
交通費支給(月1万5000円まで)
時間外手当
私服勤務OK

求める人物像
コミュニケーション力を持ち、周りに好影響を与える前向きな方
意欲的に業務に取り組み、会社とともに成長していける方
年齢や国籍の異なる方に対しても協調性を持ち、社内のスタッフとはもちろん、お客様とも信頼関係の築ける方

必須条件
ビジネスレベルの英語力(会話、読み書き)
ビジネスレベルの日本語力(N2以上の日本語力、読み書きを含む)


歓迎要件
中小規模の企業での実務経験
Eコマースビジネス経験者
MS Office、Google Docs、フェイスブック等SNSの基本知識
HTML基本知識


Last modified on October 25, 2020

The above information is a public job ad. This job ad is neither an offer nor a contract.

This job is no longer available.

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