Japanese Bilingual Associate Manager for Finance and Accounting - Philippines（到期)

Duties and Responsibilities:

• Manage a team of team leads/supervisors in the operations tower of the deal
• Reports to the service delivery lead and responsible for daily operational performance management and ensure both contractual and operational KPIs are met (responsibility of delivering the service within agreed deadlines and at the required quality)
• Act as point-of-contact of the company and the client in the performance of operational sub-processes
• Act as an escalation point for all operational related issues raised by the client. Ensure the fast resolution of these issues and find ways as well to prevent them from happening again
• Communicate regularly with the client to ensure that the proper department complies with the latest changes in the procedures
• Lead client meetings to discuss team performance and address issues as required
• Actively seeks opportunities for Continuous Improvement initiatives to improve collection-related processes, services and deliverables to the client
• Prepares forecasts / budget for the Team and conduct manual invoicing
• Identify operational accounts-related requests and process if approved
• Identify process issues and escalate to responsible owner
• Confirm disputes and contact customers if dispute is valid
• Identify operational issues/revenue recognition problems
• Collect and gather data for process and operational Reports
• Prepare regular / daily reports


Skills and Qualifications:

• Bachelor’s degree holder
• N1 to N2 JLPT linguistic competence level is preferred but not required
• Excellent communication skills in Japanese and English languages
• Minimum of 5 years in Finance and Accounting field, preferably with experience in procure-to-pay processes
• Must have at least 3 years of experience in finance and accounting managerial role/position
• Must have BPO work experience
• Proficient in MS Office, SAP, or any accounting-related ERP
• Strong client-facing skills
• Positive approach in supporting customer & company needs
• Must be able to lead a team of managers and supervisors/team leads
• Goal-oriented individual with strong time and task management

Why join Accenture?

• Competitive salary package, company bonuses, and performance incentives
• Night differential
• Loyalty, Christmas gift, Inclusion and diversity benefits
• Paid sick and vacation leaves
• Expanded maternity leave up to 120 days*
• HMO coverage (medical and dental) from day 1 of employment
• Life insurance
• Employee stock purchase plan
• Retirement plan
• Flexible working arrangements
• Accessible locations
• Healthy and encouraging work environment
• Career growth and promotion opportunities


*Terms and conditions apply