Sales and Operations Manager（到期)

*About Tokyo Academics*

Tokyo Academics is Tokyo’s leading academic tutoring, test preparation, and college admissions counseling company, providing world-class education in the heart of Tokyo. TA is the passion project of a constellation of teachers, researchers, and academics in Tokyo, Japan. Since 2012, we’ve evolved from a few university friends tutoring at a tiny restaurant in Tokyo into an organization of academic, test prep, and college admissions experts, helping students to realize and reach their potential and capture the opportunities of the future.

Our tutors work with English-speaking, international students from 1st grade through 12th grade (and some post-graduate students), in various academic subjects, ranging from Latin and Debate to Computer Science and AP Physics. Most of our team is in Japan and in the Philippines, but we are growing our US-based team as well. Most of our students are located in Japan, but we also have students in the US, Europe, and other parts of Asia.

We have been around for 8 years and have grown consistently year after year. We are also constantly expanding our line of services. We started with just private test prep tutoring, and now we offer academic tutoring, group classes, online learning, college admissions counseling, boarding school admissions counseling, coding classes, and student research (also running one of the only international high school research conferences in the world). We are now looking to stabilize and grow further and are hoping to expand our services beyond Tokyo, to other parts of Japan, Asia, and the world.



*About the role*

Our sales team is the first point of contact for all inbound client requests and communications across multiple channels (e-mail, phone, in-person) in English and Japanese. The team is chiefly responsible for sales, client care, and day-to-day operations.



*What you will work on*

- Present, promote, and sell services to existing and prospective clients
- Perform cost-benefit and needs analysis of existing/potential clients to meet their needs
- Establish, develop, and maintain positive relationships with parents, students, tutors, and service leads
- Understand and help to navigate the academic timeline of US, UK, and Japanese schools (K-12)
- Maintain and strengthen existing client relationships, either directly or through our tutors
- Use a range of software to rapidly follow up with clients and tutors;
- Track retention, close sales, and analyze client profiles
- Analyze and act on client trends and profiles



*Our ideal candidate*

- Has 3+ years of experience in client service and sales
- Is committed to Japan for the next 2-3 years
- Has familiarity and comfort with US/UK working cultures
- Has hustle for sales
- Is fast, self-starting, organized, detail-oriented, and systematic in order to “get it done”
- Is magnetic, energetic, sociable, efficient, and creative
- Is comfortable working through the ambiguity of a growing organization, and feels comfortable asking questions and seeking help



*Language capability (one of these 2 options)*

- You are a native Japanese speaker with fluent English
or
- You are a native English speaker with business level Japanese



*Visa Status*

- You are currently in Japan under a valid visa with work authorization or are a Japanese national
- We can offer visa sponsorship for exceptional candidates



*Salary Range (yearly)*

Min. Salary:¥4M
Max. Salary: ¥5M
*not including sales bonuses
As the organization and your contribution grow, commensurate compensation and advancement are available.



*Weekly Schedule*

Sunday-Thursday or Tuesday-Saturday
10:30 AM - 7:30 PM