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IT Consultant (iOS, MAC)(期限切れ)

Motionworks Careers

Motionworks Careers

求人ID
150913
勤務地
日本東京都
掲載日
2023/11/28
業種
IT / ハイテク
職種
ITコンサルタント
雇用形態
フルタイム / 中途・役職なし
リモート勤務
可能
給料
年収 400万円 ~ 600万円
  • 相談可
  • 歩合制

応募条件

  • 英語: 流暢(歓迎)
  • 日本語: 流暢(歓迎)
  • 現在日本在住の方に限ります
  • Must have practical working experience with Apple, MAC OS, iOS platforms

説明

Core Responsibilities:

▪L1 & L2 Support and Maintenance of Client IT
▪Execute Project Delivery
▪R&D for New Services and Techniques
▪Completion of Documentation
▪Adhere to and held develop Standards
▪Continue Professional Development
▪Provide Trustworthy, Reliable Service

Daily Responsibilities:

▪Ensure client sites are properly serviced and maintained
▪Ensure tasks are performed according to company standards and expected
quality
▪ Identify and mitigate any issues or risks that arise
▪Exercise a consulting mindset and expertise
▪Schedule regular meetings with clients, deliver status reports and updates
▪Monitor client services, prioritize, and offer important services
▪Working with the EOS (Entrepreneurial Operating System) and scorecards
▪Create and manage internal and external project briefs
▪Maintain various administrative worksheets (checklists, timesheets, billable
forecast)
▪Daily stand-ups with team members
▪Weekly check-ins with the Operations Manager
▪Attend Weekly Level 10 Meetings prepared to contribute and be proactive

General Requirements:

▪Minimum Experience Level: Over 1 year
▪Career Level: Entry/Mid Level
▪Minimum Education Level: Technical / Vocational College
▪Visa Status: Permission to work in Japan required

Required Skills:

▪ Technical IT troubleshooting experience, Help Desk and SysAdmin levels
including deep experience with macOS and iOS.
▪ Ability to architect and configure cloud email and document storage using
Google, Microsoft, Dropbox, and similar tools.
▪ Ability to visually document system setup so other system admins can
efficiently troubleshoot a system in your absence.
Preference given to candidates with the following soft skills:
▪ Prior experience as in independent consultant and as a member of an IT
team
▪ Possess excellent interpersonal skills and have the ability to work
individually and in a team environment collaboratively
▪ Able to communicate effectively, build credibility and trust, analyze people's
problems, make decisions, and learn continuously
▪ Capable of coordinating multiple efforts simultaneously
▪ Comfortable creating internal and public facing video highlighting security
best practices, trust building profiles on staff to better connect with our clients in
a professional manner
▪ Creation of easy to understand “how to” documentation as a self-help
resource for users
▪ Familiarity with Agile work processes and project management
Preference given to candidates with the following technical skills:
▪ Ability to troubleshoot and recover macOS running on Apple Silicon and
Intel chipsets
▪ Familiarity with Windows 10 and 11 under Active Directory
▪ Able to architect and deploy Mobile Device Management Systems using
Mosyle, Jamf, Addigy, and similar tools as per Apple’s recent best practices
▪ Comfort with scripting and command-line functions
▪ Able to install and setup computer and network hardware
▪ Managing configuring internet connectivity and UTM appliances
▪ Ability to design robust Wi-Fi networks using Cisco Meraki, Ubiquiti,
Extreme, Aruba, and similar tools

Three approaches our Consultants are expected to take when working with our clients:

1. Giving advice - looking through a client’s business to find and make
recommendations for performance and security improvements.

2. Delivery of Services - help deliver the performance and security
improvement outcomes our clients need and want.

3. Review or audit - examine our client’s approach to a business function or
serving as an architect for a complex IT system.

You’ll need five specific characteristics:

1. An ability to quickly and accurately understand what’s happening.
2. A caring about the welfare of our client’s business and the clients
themselves.
3. Have the ability to assess and deal with the human needs of our clients.
4. Technical depth and experience in a variety of environments.
5. Tenacity and an ability to deal with many different issues, circumstances,
and personalities.

Language Skill Requirements:

English: Professional level written & verbal communication skills in English.
Japanese: Business-level verbal communication skills in Japanese.

最終更新日:2023年12月29日

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現在応募を受け付けておりません。

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