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School ICT Technician (expired)

Aoba-Japan International School

Aoba-Japan International School

Job ID
Nerima-ku Hikarigaoka, Tokyo, Japan
Post date
Feb 29, 2016
Information Technology
Other IT, Internet, Telecommunication
Work Type
Full Time / Experienced (Non-Manager)
¥250,000 ~ ¥420,000 / Month


  • English: Native level
  • Japanese: Business level (preferred)
  • Must currently reside in Japan
  • Mac OS X Server
  • Network Management
  • Mac Deployment
  • iPad Deployment
  • Visa sponsorship available


Under the supervision of the ICT coordinator this position is responsible for providing first line technical software, hardware and network problem resolution in the environment of an International School, specifically to International School staff, faculty and students. This position clearly communicates technical solutions in a user‐friendly, professional manner while providing initial diagnostic and troubleshooting for end‐user problems over the phone, online or in person.

Strong familiarity with personal computer operating systems, deploying builds, network maintenance, support and troubleshooting in a business, institutional or educational environment and knowledge of server essentials are all required. In-depth knowledge of Google Drive, mail, and sites is expected, as are strong written and oral communication skills: the ability to effectively communicate technical issues to end users in an understandable, patient and digestible manner.

The ability to troubleshoot PC technical and software problems, follow detailed and technical instructions and to work with end users to resolve problems via telephone, on‐line or in person in an IT Help Desk environment is critical, and includes the ability to read and understand troubleshooting manuals and texts.

A minimum of two years' experience in the troubleshooting or repair of personal computers in a business, institutional or educational setting is required. High School diploma or GED required. Associates Degree and/or equivalent computer industry certification strongly preferred; official copies of all degrees and certificates must be available upon request.

Successful applicants must be able to develop and maintain professional relationships with employees, co‐workers and students. Excellent customer service, time management, organisation and documentation skills with the ability to multi‐task in a fast‐paced environment are expected. Fluency in English or Japanese is required; competency in both is preferred.

Salary and benefits will be commensurate with documented experience and skills.

Last modified on September 2, 2019

The above information is a public job ad. This job ad is neither an offer nor a contract.

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