Patient Appointment and Administrative Support (expired)

TransVision　(トランスビジョン株式会社)

Company

TransVision　(トランスビジョン株式会社)

Job ID

133959

Location

Okinawa, Japan

Post date

Aug 1, 2019

Industry

Life Sciences

Function

Other Scientific, Medical, Health

Work Type

Full Time / Experienced (Non-Manager)

Salary

¥3.0M / Year

We are seeking a patient appointment administrator who shall be responsible to verify patient identity and information, review booking protocols, book appointments and follow-up appointments appropriately, input telephone consults, monitor cancellation line, input cancellations, perform call-back reminders to patients, and reschedule appointments according to issued guidelines

Responsibilities:
- Perform accurate patient verification
- Administratively support a secure messaging system
- Verify and update, as required, patient registration information such as patient demographics, patient contact, and any additional health insurance data.
- Perform an eligibility check
- Related administrative tasks

Requirements:
- Shall possess, at minimum, a high school diploma or equivalent (University degree preferred)
- Have excellent reading, writing, and speaking skills
- Shall possess good customer service skills
- MS Office suite skills and experience.
- Minimum six months prior customer service experience.
- Must be able to pass a background check
- Must have a valid passport
- Must provide evidence of the following immunizations or be willing to be immunized for Hepatitis B; Measles, Mumps, and Rubella (MMR); Tetanus, Diphtheria, Pertussis (Tdap); Tuberculosis; Varicella; and Influenza

Working days: Monday-Friday
Working time: 06:45-16:30