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Bilingual IT support engineer / バイリンガル IT サポートエンジニア 【外資系・ITMS/Emerge】 (expired)

Emerge 360 K.K

Emerge 360 K.K

Job ID
Tokyo , Tokyo, Japan
Post date
Jun 18, 2018
Information Technology
Other IT, Internet, Telecommunication
Work Type
Full Time / Experienced (Non-Manager)
¥3.6M ~ ¥6.0M / Year
  • Negotiable


  • English: Conversational
  • Japanese: Conversational
  • Must currently reside in Japan
  • IT support
  • Experience in Japan
  • Motivated
  • Professional
  • Visa sponsorship available


We are U.S. based managed service and talent solution provider. Our headquarter is in NY.
We have 23 offices in 10 countries serving customers world-wide by 500+ employees.
We are looking for a bilingual person for IT MS team in Japan who is highly motivated, energetic and open to learn. Our clients are leading foreign companies.

- Desktop Support Engineer / デスクトップサポートエンジニア職 (英語流暢レベル) 正社員
- VIPサポート/ITアセットマネジメント職 (日本語母国語)  正社員
- ジュニア プロジェクトマネージャー (保険関連プロジェクト) 契約社員
- 無線LAN 設計構築エンジニア (ネットワーク再構築プロジェクト)  契約社員
- Windows 10 migration サポートエンジニア  契約社員

Desktop Support Engineer - Permanent with us, Work at client office
Full time Desktop Support Engineer opportunity working onsite at a global securities company in central Tokyo. Excellent opportunity to experience working in a fast-paced environment supporting cutting-edge technologies.

Job description (abbreviation)
• Provide on-site technical support for desktop PCs – both software and hardware
• Physically set up computers and software system installation
• Perform basic hardware moves and changes
• Provide other IT-related support as required by the business
• Project and event support
• Test applications as required by the business before rollout
• Proactively inform management of trends, significant problems and expected delays.

VIPサポート/ITアセットマネジメント職 (日本語母国語)  正社員
• 現在あるITアセットが正しい数字であるかの管理 (ServiceNow)
• IT機器などのアセット購入の際の手順管理
• 持っているアセットがデータベースと合っているかの確認とデータベースの更新
• アセット購入の年間予算の管理
• IT機器を破棄する際のベンダとのやりとり

Requirements: 応募資格
- Previous experience and skills in IT related user support
- Professional, reliable and well-presented Outstanding Time Management
- you know how to prioritize tasks
- Excellent written and oral communication skills
- Japanese Business level, English Business level  (TOEIC 800+)
- MS Office (Word, Excel, PowerPoint)

Personal Requirements You make things happen You have a sales mindset You are a healthy, team-player You are a good listener You are results oriented and driven. You can seamlessly multi-task
- IT関連ユーザーサポート経験 
- プロフェッショナルで、信頼性があり、外交的な方
- 優先順位付けなどの時間管理ができる方
- 文書能力およびコミュニケーションスキル
- 日本語がビジネスレベル以上で、ビジネスレベル以上の英語力をお持ちの方 (TOEIC 800以上)
- MSオフィスソフト使用経験 (ワード、エクセル、パワーポイントなど)

- 行動を起こせる方、営業マインドがある方、健康的でチームプレイヤーな方
- 傾聴できる方、結果を重視し求められる方、マルチタスクができる方
- 人事/人材関連業界経験、セールスサポート経験をお持ちの方、優遇

Last modified on September 2, 2019

The above information is a public job ad. This job ad is neither an offer nor a contract.

This job is no longer available.

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