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Reservations Specialist - Kyoto リザベーションエグゼクティブ (expired)

Destination Asia Japan - ディスティネーションアジアジャパン

Destination Asia Japan - ディスティネーションアジアジャパン

Job ID
Central Kyoto, Kyoto, Japan
Post date
May 19, 2017
Tourism / Travel / Hospitality
Tour Operator, Tour Guide
Work Type
Full Time / Experienced (Non-Manager)
¥2.5M ~ ¥3.1M / Year


  • English: Business level (preferred)
  • Japanese: Business level
  • Must currently reside in Japan


Destination Asia Japan has opened an office in Kyoto, and we are looking for the right people to be part of our growth in this historical city.
We are looking for staff to work in our busy Reservations department, where they will be the `bridge` between our clients overseas and our suppliers in Japan.
You will put together exciting and creative tour itineraries for our clients. You will deal with tour wholesalers and travel agents from all over the world on a daily basis, as well as hotels, guides, restaurants and transport providers in Japan.

Job Description:
To create custom made travel itineraries for our travel agents and tour operators.
To manage and handle all communication related to bookings, quotes, requests and confirmation prior to the customers arrival and to manage delivery of above services and additional services to the customer during their stay.

- To put together custom itineraries for clients.
- Booking all pre-contracted services requested by the customer
- Liaise and coordinate with 3rd parties and assist the customers
- Efficiently assist and provide information to 3rd parties and customers.
- Ensure customer satisfaction for the duration of the customers stay
- Respond and process quotations, reservations and booking requests efficiently and professionally
- Ensure accurate record keeping for billing and operations accuracy
- Provide flexible options for customers while in resort
- Ensure accuracy of services in-line with company policies

- a minimum of 1 year work experience in a similar position in the travel/tourism leisure industry
- experience or living and/or studying abroad beneficial
- Proficiency in MS Office
- Ability to work independently without supervision

Destination Asia Japanでは、業務の拡大に伴い、更なる発展に向けて、一緒に働いて下さる新しいスタッフを募集しております。


- お客さまのご要求に応じて、すべての事前契約サービスの予約
- 協力企業と連携し、諸々の調整を行い、お客さまをサポート
- 効率的にアシスタント業務を遂行し、協力企業とお客様に情報を提供
- お客さまの日本国内滞在中は、お客さまが当社のサービスに充分に満足されているかを確認
- 見積作成、お客さまの予約手続き、協力企業への予約作業を効率的かつプロフェッショナルに遂行
- 請求内容を正確に記録し、業務を正確に遂行
- リゾート地では、お客様のご要望に柔軟に対応し、オプションサービスを提供
- 会社の方針に即した精度の高い、きめ細かなサービスを提供

- 2年以上の就業経験
- ホスピタリティ産業またはレジャー産業での就業経験者優遇
- 留学経験者や海外での生活経験者優遇
- MS Officeを使えること
- 上司の指示を待たず自主的に業務を遂行できる方

Last modified on September 2, 2019

The above information is a public job ad. This job ad is neither an offer nor a contract.

This job is no longer available.

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