Job Search

Operating Staff for "teamLab Planets" (art museum) (expired)

株式会社PLANETS

株式会社PLANETS

Job ID
152841
Location
Toyosu, Koto-ku, Tokyo, Japan
Post date
Jun 10, 2024
Industry
Tourism / Travel / Hospitality
Function
Other Hospitality, Hotel, Restaurant, Tourism
Work Type
Part Time / Entry Level
Salary
¥1,200 ~ ¥1,450 / Hour
  • Estimated monthly salary 5 days a week x 9 hours (including 1 hour break) = 192,000 yen ~    3 days a week x 6 hours (no break) = 86,400 yen ~

Requirements

  • English: Business level
  • Japanese: Conversational
  • Must currently reside in Japan
  • Visa sponsorship available

Description

January, 2025 reopening!

Due to popular demand, we have decided to extend the exhibition period from the end of 2023 to the end of 2027!
As the number of customers from overseas is increasing, we are looking for people who are bilingual in English and Japanese.
Please read the application requirements below and apply now!

TeamLab Planets TOKYO has been recognized as the leading Asian tourist attraction in the "Asia's Leading Tourist Attraction 2023" category of the "World Travel Awards", which is regarded as the Academy Awards of the travel industry, among many famous world heritage sites such as Angkor Wat, Taj Mahal and Great Wall of China. This is the first in Japan to be recognized as one of Asia's leading tourist attractions! We look forward to receiving your applications so that we can make our facilities even more attractive than before!

PLANETS Co., Ltd, is the company operating ”teamLab Planets” in Toyosu, Tokyo, a museum where you walk through water, and a garden where you become one with the flowers. There are four massive exhibition spaces and two gardens. We are currently hiring English speaking operation staff.

Over half of our visitors are coming from abroad, so we really need your help! We seek to hire operating teams of 25 - 40 English speaking members in this time.

The concept of ”teamLab Planets” is Body Immersive. Visitors enjoy an awe-inspiring tactile experience through immersion into several huge art installations.

You would be working in the artwork spaces, meaning that your work is continually fresh and exciting, and that you too can enjoy the immersive experience alongside our guests.


This museum exhibits the works of the world-famous TeamLab.
Since the facility is built to exhibit the works of TeamLab, large-scale artworks are on display.
In order for visitors to immerse themselves in the artworks and enjoy the art with their whole bodies, no shoes are allowed inside the museum, and all visitors are asked to walk barefoot.
All luggage must be placed in lockers, and only cameras and smartphones are allowed to be carried.
Every detail, from flooring material and lighting to water temperature and smell, has been carefully considered to create an immersive experience.
There are 11 works of various sizes, including those located both inside and outside the facility.
The pathways in the museum are dark, and visitors follow a route by relying on the light under their feet.
After passing through the dark and narrow corridors, visitors will be impressed by the countless flowers and lights.


[Operation staff]
Your main job responsibilities are assistance in customer service and back-end operations. Currently, 70-80% of our visitors come from overseas. While many do not speak Japanese, we ask you to provide assistance in English and Japanese.

Your primary responsibilities will include how to enjoy the artworks and precautions at the entrance of the artworks, and respond to visitors who need assistance.
Outside the facility, you will be in charge of providing information about tickets and admission to visitors. However, please note that the official language during work is Japanese. Therefore it is essential to understand and speak Japanese for listening and conversation purposes.

In the back-end operations, you will be responsible for restocking, managing, and transport equipment. As we sometimes handle delicate machinery, attention to detail and careful work are essential. Since many customers visit our facility every day, we ask that you clean the facility to keep it clean.This is an important task in order to ensure maximum customer satisfaction.

Additionally, a hospitality mindset, similar to that of a hotel, is highly valued.
You will need to quickly understand what the customers needs and make the most of it in your work!


Please note, there are some rules regarding personal appearance.
Beards, flashy colored hair, visible tattoos, and flashy nails are prohibited.


・Business-level English
・Conversational-level Japanese
・Valid Work Visa, each Visa with Permission for non-qualification activities
・Please apply only if you are in a commutable area.


・Shift schedule: from at least 3 days / week, 6 hours or more per day depending on your availability in the range below:
[Operation staff]
 ・Days: Sunday - Saturday
 ・Hours: 8:30am - 11:30pm

*Working hours may vary depending on operation situation.

・¥1,200〜 / hour

Monthly Salary approximately will be:

Full-time (*Employment status is part-time)
5 days a week × 9 hours (with 1-hour break) = ¥192,000 ~

Part-time
3 days a week × 6 hours (no break) = ¥86,400 ~

*After being promoted to a leader, there is a raise in pay. At this time, over 20 staff are already working as leaders too.
*During initial training period (100 working hours), hourly wage is ¥1,120.


・Transportation costs (up to ¥30,000 / month, or up to ¥2,000 / day)
*Between home and teamLab Planets TOKYO
・Social insurance (Employment Insurance, Compensation Insurance, Employees' Pension, Health Insurance)
・Additional compensation if you work overtime and late-nights
・Employee discount for drinks and food on-site
・Visa support available (with conditions)

Please come and join us at the forefront of the immersive art experience that is teamLab Planets!
※Please note that the interview will be held in Japanese.

Please update your resume with the latest information.

Apply Today!

2025年1月リニューアルオープン!

この度、2023年末までとなっていた会期が、ご好評につき2027年末まで延長することが決定いたしました!
海外からのお客様も増えている今、英語・日本語のバイリンガルな方を募集しています。
下記応募要項をお読みいただき、ぜひご応募ください!

この度「チームラボプラネッツTOKYO」が、皆様のご協力もあり、
旅行業界のアカデミー賞と評される「ワールドトラベルアワード」の「アジアを代表する観光名所 2023」部門にて、アンコールワットやタージ・マハル、万里の長城など、名だたる世界遺産が候補だった中で、国内では初めて、最もアジアをリードする名所に認定されました!
これまで以上に魅力ある施設となるよう、皆さんのご応募をお待ちしております!


世界的に有名なチームラボの作品を展示している美術館です。
作品展示の為に施設を建設している為、大規模な作品が展示されています。
コンセプトの通り、お客様には身体ごと作品に没入していただき、全身でアートを味わっていただくため、館内は土足厳禁、すべて裸足で歩いていただきます。
お手荷物もすべてロッカーへ入れていただき、手に持っているのはカメラやスマートフォンのみ。
床の材質や照明、水温、匂いに至るまで細部に拘り、圧倒的没入感を体感していただきます。
作品は施設敷地内、屋外にあるものを合わせて大小11作品。
館内通路は暗く、足元の明かりを頼りに順路を進みます。
暗く狭い通路を抜けた先には、無数の花や光の感動が待っています。


【オペレーションスタッフ】
あなたの語学力を存分に生かして英語・日本語での対応をお願いします!
作品入口で作品の楽しみ方や注意事項のご説明、お手伝いが必要なお客様の対応もお願いします。
施設の外では来場されたお客様へチケットやご入場に関するご案内を担当していただきます。
ただ、業務中の公用語は日本語となります。
日本語での聞き取りや会話が必須となりますのでご留意ください。

バックヤードでは備品の補充、管理や運搬をお願いします。
精密機械を取り扱うこともありますので、丁寧にお仕事できる方が向いています。
毎日沢山のお客様がご来場いただくため、施設を清潔に保つための清掃もお願いいたします。
お客様に施設を最大限ご満足いただくため、重要な業務となります。

また、ホテルのようなホスピタリティが求められます。
お客様が何を必要としているか、どのように感じているかをいち早くキャッチアップし、お仕事に活かしてください!

ビザサポートあり※諸条件あり
身だしなみについて規定がございます。
髭や派手な髪色、見える場所へのタトゥー、派手なネイルは禁止となっております。

Last modified on July 11, 2024

The above information is a public job ad. This job ad is neither an offer nor a contract.

This job is no longer available.

Other jobs available at 株式会社PLANETS

© 2024 GPlusMedia Inc. All Rights Reserved.

GaijinPot and CareerEngine are trademarks of GPlusMedia Inc. and part of the Gakken Group.