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IT Support Engineer - Grow your career with us(期限切れ)

Excis Compliance Ltd

Excis Compliance Ltd

求人ID
147111
勤務地
日本東京都Sagamihara, Kanagawa
掲載日
2022/12/06
業種
IT / ハイテク
職種
ITサポート/ヘルプデスク/フィールドエンジニア
雇用形態
契約社員 / 中途・役職なし
給料
月給 50万円 ~ 60万円
  • 相談可

応募条件

  • 英語: 上級(ビジネス会話レベル)
  • 日本語: 上級(ビジネス会話レベル)
  • 現在日本在住の方に限ります

説明

Level 2 IT Support Engineers to support the client environment and help customers find solutions to their technical issues as well as monitor network, PCs, and peripherals.

Key responsibilities:
• Provide onsite and desk-side support services to end users.
• Build, configure and troubleshoot Install “Gold” image on Customer PC and laptop applications and hardware components.
• Support meeting room environment and video conferencing.
• Support printers, scanners, and other peripherals.
• Support mobile devices, such as iPads, iPhones, and Android devices.
• End-User Data back-up and restoration when required in the course of a service incident.
• Smart hands support for data center equipment as per required SLA (in specified locations)

Technical skills & Experience required:
• Minimum 3 years of onsite experience is required
• Must have experience in using a Call Logging system.
• Must have a good working knowledge of Windows 7/10 and related Office applications.
• Support experience of MACs would be beneficial
• Knowledge of mobile devices, Androids and iPhones
• Working knowledge of current and legacy hardware platforms. Experience with building, configuring, replacing and troubleshooting PC and laptop hardware components.
• Familiarity with Microsoft SCCM.
• Excellent hands-on experience in the installation and troubleshooting DC equipment’s, Rack and Stack of the DC equipment/cable
• Excellent communication is mandatory in English and Japanese language

We also have positions in Tokyo if you are interested.

最終更新日:2023年1月6日

この情報は一般的な求人情報であり、ジョブオファー及び契約を結ぶものではありません。

現在応募を受け付けておりません。

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