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Sales Assistant / Customer Service Representative (expired)



Job ID
Chuo-ku, Tokyo
Post date
Aug 29, 2019
Wholesale / Retail
B2C Sales (Consumer)
Work Type
Full Time / Entry Level
¥250,000 ~ ¥300,000 / Month
  • Negotiable


  • Chinese, Mandarin: Fluent
  • English: Fluent
  • Japanese: Fluent
  • French: Fluent
  • Must currently reside in Japan
  • Visa sponsorship available



ASU BRAND Co., Ltd is one of the most trusted luxury resale and consignment brands in Japan. Our boutique – 銀座ショーマ/ GINZA XIAOMA – is located in Ginza, the heart of Tokyo, with a new showroom recently opened in Hong Kong. We welcome Hermès lovers from all over the world with our carefully curated collection of authentic pre-owned and brand new Hermès handbags and accessories. Our collection has some of the most coveted and rare Hermès items in the world, attracting one of the most sophisticated clientele in fashion.

Accentuating the most sought-after Hermès items, we have accumulated a wide variety of Hermès Birkin and Kelly handbags, plausibly the top collector in Japan. We are also known for providing luxury connoisseurs the most competitive direct purchase prices. We have the finest and most reliable concierge services in luxury authentication and evaluation by our top appraisers who possess 10 to 25 years of experience. As we continue to grow our overseas market on social media and online retail platforms, we cordially invite you to join our vibrant, young team!


* Deliver outstanding customer services across multi-channel/ social media platforms by answering inquiries regarding products and services.

* Interact with our social media followers and KOLs.

* Manage bilingual content for product listings on multiple online retail platforms.

* Assist with online purchases, process orders, and prepare logistics.

* Handle requests from overseas business partners.

* Act as a liaison between our company and overseas marketplaces.

* Performs related work as apparent or assigned.


* Interested or familiar with Hermès or other major luxury brands.

* High track record of sales and customer service interactions.

* English language proficiency and ability to communicate in Japanese or Mandarin a must.

* French language proficiency not required but greatly preferred.

* Prior experience with social media or online retail platforms preferred.

* Ability to communicate effectively with a wide variety of customers and business partners, in a timely and professional manner.

Please apply today!

The above information is a public job ad. This job ad is neither an offer nor a contract.

This job is no longer available.

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