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Travel Consultant / Guest Relations (expired)

IXSM Travel
Job ID
Nozawa Onsen & Myoko Kogen, Nagano
Post date
Aug 7, 2019
Real Estate
B2C Sales (Consumer)
Work Type
Full Time / Experienced (Non-Manager)
¥1,000 ~ ¥1,200 / Hour
  • Negotiable
  • Internship


  • English: Native level
  • Japanese: Conversational
  • Visa sponsorship available


We are a travel agency as well as a property management company specialising in foreign tourists and investors. We are a very small company organised by a few members so the ability for each member is directly linked to the company’s achievement, thus, the current skill set that you possess is very important. Having said that, the most valued assets at our organisation is to have the passion to sympathize with our company's vision, aspiration to progress and have high communication skills. If you have the assets that we value, express your passion to us and let us together rise to the challenge and create memorable and historical work.

To create and increase fans of Japan all over the world - Our mission is to rediscover the hidden potentials of Japan from a global perspective and to deliver those new values as sublime experiences to the world.

To rediscover the “extraordinaire” in things that Japan takes for granted, to re-establish its one and only value, and to deliver it to the world.

Passion: Committed in heart and mind - Never give up!
Pursue: Do your best - Never Compromise!
Teamwork: All for one, and one for all - Generate unlimited power!
Action: Stop thinking and just do it - Make it happen!
Originality: Perform innovative ideas - Be a pioneer!

Summer (April - November): will heavily consist of office related tasks. You will need to manage and handle all communications relating to quote requests, bookings, and confirmations. Customer interaction will primarily be in English via e-mail. While communication with suppliers will require basic Japanese language skills. While the majority of your time will be spent assisting customers via e-mail you will also be required to do manual data entry and basic website/social media updates. We also publish a guidebook in December and need to get ready for that from September.
Winter (December-March): The work dynamic will shift to a busier, but more balanced office and tour guiding workflow. Our focus will shift from assisting customers via e-mail to more face-to-face customer service. Additional tasks such as tour guiding, basic assistance with translations, tour promotion, as well as other tasks in and around the office will be required. Our office is also attached to a small cafe and it’s quite busy in Wintertime.
Work Period: Immediate start - Long term
Office Location: Nozawa Onsen and Myoko Kogen
Staff Accommodation: A shared apartment (shared room) is available @ 15,000JPY/M.

1. To be able to fully commit to our company’s mission
2. A person who can find positive meanings through negative experiences
3. Have motivation and drive to become a member of a senior-level management team in the future.

1. Altruism
2. Flexible and Creative mind
3. Optimism / Positive mental attitude

1. Communication skills (High EQ)
2. Management skills
3. Self-discipline

1. Higher Japanese language skill
2. Web design or online marketing experience
3. IT application knowledge (Magento, Salesforce, Zendesk, Google Suite, MailChimp)
4. Travel agency, property management or real-estate agency experience

Open minded, humble, positive attitude, competitive, kind, sincere, optimistic, calm and confident

The biggest benefit our company can offer is the environment and support to grow as a human being and for self-enlightenment. For those who actively work with drive can improve themselves dramatically and it becomes a huge step towards self-realization.
What you can gain through work experience at our company.
- Fellowship who support each other’s dreams
- The joy and sense of accomplishment to achieve big tasks with a small team
- To encounter guests from all over the world
- Opportunities to perform projects with great responsibilities
- To improve your Japanese to a business conversation level in everyday practice
- To be able to enjoy a country lifestyle outside of work

- who are looking for holiday jobs.
- who value materialistic matters rather than experiences.
- who value salary and benefit more than opportunities for self-improvement.
- who evaluate matters only with values and cultures of their own country.
- who just think or have opinions and do not act on them.

Inspirational books for our company philosophy: 7 habits, The Secret, As a Man Thinketh, Think and Grow Rich
Mentors: Franklin Coby, Anthony Robbins, Peter Drucker, Brian Tracy, Jay Abraham, Rich Schefren, Joseph Murphy
Skill Development Activities: Zen/Mindfulness

The above information is a public job ad. This job ad is neither an offer nor a contract.

This job is no longer available.

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