求人情報検索

Customer Support Specialist for French Market(期限切れ)

Motion Global International

Motion Global International

求人ID
109913
勤務地
中国上海Shanghai
掲載日
2016/01/22
業種
インターネット / WEB関連
職種
営業、企画営業 (個人向け / B2C)
雇用形態
フルタイム / 新卒・第二新卒
給料
給与についての記載なし
  • 相談可

応募条件

  • 英語: 上級(ビジネス会話レベル)(歓迎)
  • フランス語: 母国語レベル(歓迎)
  • ビザのスポンサーが可能

説明

We are seeking a Customer Service Representative to interact with our customers to provide and process information in response to inquiries and requests about products, services and promotions.

Main Job Tasks and Responsibilities (includes, but not limited to):

- Work with customers daily via live support, email and phone
- Handle retail customer service inquiries for the French speaking market (depending on language skills may extend to our Chinese and English markets). Includes style of glasses, sunglasses, prescription questions, order status, warranty issues, etc.
- Patiently answer customer service inquiries in a timely and professional manner
- Use problem solving skills to solve customer service issues
- Collaborate with the marketing team to promote products and promotions
- Use cultural knowledge of international markets to support the marketing team
- Introduce customers to purchase higher priced items, upgrades, or other add-ons to make more profitable sales

The Successful Candidate:

- Fluency in French with excellent speaking and writing skills
- Detail oriented and ability to work under pressure
- A self-starter with mature and balanced reasoning
- Positive attitude with genuine desire to move forward in career
- Excellent time management and documentation skills
- Works well in a team environment
- Proficient in use of Microsoft Word and Microsoft Excel
- Customer service experience preferred
- Availability for flexible work hours (weekends/evening)

Employee Benefits

- 13th month bonus
- 10 days of paid vacation
- Medical insurance coverage
- A free-pair Designer Eyewear of your choice every anniversary date
- Employee discount on purchases on SmartBuyGlasses website
- 3000 RMB employee referral rewards
- On the 2nd, 3rd and 5th anniversary, company awards every employee A Tailored Holiday Package (domestic or abroad)

最終更新日:2016年2月22日

この情報は一般的な求人情報であり、ジョブオファー及び契約を結ぶものではありません。

現在応募を受け付けておりません。

© 2024 GPlusMedia Inc. All Rights Reserved.

ガイジンポットおよびキャリアエンジンは学研グループのグループ企業である株式会社ジープラスメディア商標また登録商標です。