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[Urgent] Japanese Customer Support Agent (Remote Work) カスタマーサポート(リモートワーク)(到期)

5CA

5CA

职位编号
142164
地点
全国范围, 日本
发布日期
2021年8月26日
行业
服务业
职务
其他信息技术、互联网、电信
工作类型
全职 / 应届毕业生
Remote work
可提供
工资
工资面议

职位要求

  • 英语: 精通 (preferred)
  • 日语: 精通 (preferred)

描述

Let’s start by saying this: forget everything you know about Customer Support. At 5CA we like to do everything a little bit differently. A little bit geekier. A little bit more our own way. Can you help us provide our clients with the best customer support they have ever seen?

We offer:

* A $750 USD sign-on bonus for you, if you join us by the 10th of September!
* A place in a fast-growing company with ambitious A-level clients.
* A casual and highly international environment where you’ll work with people from over 40 different nationalities
* Flexibility; working remotely means being able to work from anywhere in the world
* No time wasted commuting between home and work
* Access to top-notch tools, training, and colleagues

You will join a fresh team from the beginning. In this position, you will be tasked with providing support via e-mail, chat and social media, and possibly by phone.

Before you even start, we will make sure that you get a complete, and detailed training, to prepare you for your new position. After that, you’ll have your Operations Manager to facilitate you in your function, and your Team Lead will be there to make sure you are comfortable and happy in your job.

As part of this recruitment process, 5CA may conduct a screening activity on your publicly available social media accounts registered on Twitter, Linked-In, Facebook and/or Instagram. For further details, please refer to our privacy policy.

Job requirements
* You know fluent Japanese (no certificates required)
* You know English at a B2 level (no certificates required)

PC requirements:

* An internet speed minimum of 1.0 Mb/s download and 0,5 Mb/s upload internationally.
* A minimum of 4 GB RAM memory
* Your computer should run at least a 64-bit version of Windows 8 or newer, or a recently released version of macOS
* An i3 processor dual-core (2,4 GHz or faster), or better/ similar, max. 3 years old.
* A smartphone capable of two-factor authentication that runs at least:
** Android 4.4 or newer
** Apple iOS 10.0 or newer

以上信息为公开的招聘广告。该职位广告既不是录用通知也不是入职合同。

暂不提供该工作。

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