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Helpdesk Support Generalist (0ffice 365 Migration)|Helpdesk Support Provider (expired)

G Talent at Bizmates, inc.
Job ID
Post date
Apr 1, 2020
Information Technology
Other IT, Internet, Telecommunication
Work Type
Full Time / Experienced (Non-Manager)
¥6.5M ~ ¥6.5M / Year


  • English: Business level
  • Japanese: Business level
  • Must currently reside in Japan
  • Fluent Japanese
  • Visa sponsorship available


★Helpdesk provider
★International Environment

-------------【About the company ...】-------------

IT Networking
Clients in Japan require robust networking solutions more than ever as more and more people and devices require connection online anywhere, any time. Contact us for solutions that support gaming, streaming video, surveillance, foot-traffic analysis, and more.

Helpdesk Support
A helpdesk provider succeeds based on how well the service can be provided on-demand, and this depends on how well the communications system is set up. Oikotechno understands the state-of-the-art of making remote helpdesk engineers available on-demand 24/7/365.

PC/Server Repair
Underperforming PCs and servers often only need quick minor repairs to be brought back up to speed. Consult with us before you replace it! If you decide not to repair it, we may offer to buy it from you. Either way, you get maximum value.

Software Development
Software development succeeds best when there is some understanding of business purpose. Oikotechno can work with high-level concepts in addition to specific coding objectives in order to deliver work that leads to the intended business results.

Data Processing
Whether you have a static large volume of data all in one place or a continuous stream of data from multiple sources, Oikotechno can provide the system that turns that data into knowledge, insight, and action, from point of entry to storage, to analysis and customized outputs.

-------------【 Job Description 】-------------

Help desk support [system management]
Resident at a client company to support system migrations such as Office 365.
· Location – Yokohama
· Duration – 2 years
· No of positions 4

-------------【 Requirements 】-------------

■ Required skills
• Experience in System administration.
• Should have good knowledge of Office 365-L2/L3
• Should have experience in Office 365 migration and deployment
• Should have Fluent Japanese language and conversational English level skills.

• Migrated mailboxes/user account from On-prem exchange 2010/13/17 (versions) to O365
• Experience in Azure AD integration with on-prem Active Directory
• User mailbox migration using Microsoft native migration tools and/or any 3rd party migration
tools – how to deploy, configure, automate, troubleshoot tool setup
• Mail routing and domain configuration
• Providing migration & post-migration level 2 or level 3 support
• In addition to the Level 3 (consultant role) – having experience in Microsoft exchange server
(Version - 2010 / 13 / 17) design, deployment, migration / up-gradation experience, and O365
tenant setup.

【 Working time 】


【 Welfare 】
・ Commuting Allowance
・Full Social Insurance

【 Holiday 】
Saturday, Sunday, National holiday, Annual paid leave, New Year Holiday, Summer Holiday, Refresh leave, Condition Leave

The above information is a public job ad. This job ad is neither an offer nor a contract.

This job is no longer available.

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