Japanese Bilingual Senior Analyst - Customer Support (expired)

Join Accenture as Japanese Bilingual and receive up to Php100,000* Signing Bonus! Also open to Japanese Nationals and Non-JLPT holders but fluent in Japanese.

Temporary Japan assignment but applicant must be willing to work in Manila, Philippines.

Job Description:
The Japanese Bilingual Senior Analyst will be responsible in supervising the delivery of all assigned transactional activities and assisting the leaders in meeting the target. Tasks and responsibilities include:
• Supervising the activities performed by the processing team within Manila Delivery Centers
• Providing assistance to and coaching team members regularly
• Monitoring and mentoring team members, and creating performance improvement plans to help meet the production targets and quality
• Developing initiatives for continuous process improvement
• Ensuring compliance to all client-published policies and procedures as well as legal and regulatory requirements that the company is obliged to adhere to
• Monitoring production issues and escalating challenges and issues as needed
• Ensuring adherence to SLAs, metrics and targets


Skills and Qualifications:

• Open to college graduate and undergraduates with relevant work experience
• N1 to N2 JLPT Linguistic Competence Level
• Non-JLPT holders but is a Japanese National/Native or with a Professional Japanese Working Proficiency are encouraged to apply.
• Must have at least 3 years of work experience
• Must have work experience in managing a small to medium scale team
• Excellent communications skills in Japanese and English languages
• Work experience in the BPO industry is an advantage
• Japanese: Business Level/Native
• English: Conversation

Estimated Salary:
JPY 142,000 - JPY 270,000

Why join Accenture?
• Competitive salary package, company bonuses, and performance incentives
• Night differential
• Loyalty, Christmas gift, Inclusion and diversity benefits
• Paid sick and vacation leaves
• Expanded maternity leave up to 120 days*
• HMO coverage (medical and dental) from day 1 of employment
• Life insurance
• Employee stock purchase plan
• Retirement plan
• Flexible working arrangements
• Accessible locations
• Healthy and encouraging work environment
• Career growth and promotion opportunities

*Terms and conditions apply