Job Search

ライブ配信アプリ監視業務及びカスタマーサポート業務/Live Streaming App Monitoring and Customer Support (expired)

Company
Active Gaming Media Co., Ltd. (株式会社アクティブゲーミングメディア)
Job ID
140810
Location
Osaka, Japan
Post date
Apr 7, 2021
Industry
Other
Function
Other
Work Type
Part Time / Entry Level
Salary
¥1,000 / Hour

Requirements

  • English: Business level
  • Japanese: Business level
  • Must currently reside in Japan
  • Basic PC operation (required)
  • Experience in managing a team in English
  • Likes social media

Description

日程

(A) モニタリング業務
5月後半・本格業務開始:24時間365日稼働
1日3交替制(7~8時間、60分休憩)で、時間帯によってチームが分かれています。
(シフト制・週4勤務も可能)

(B) カスタマーサポート(メール返信業務)
5月後半・本格業務開始:365日稼働
10:00~19:00での業務となります。
(シフト制・週3~5勤務)

あると良い経験・スキル

・基本的なPC操作(必須)
・英語でチームを管理したことがある方
・SNSが好きな方

言語能力
(A)
実務(オペレーター)
・英語:上級~(問題なく会話が聞き取れる・読解できる程度)
・日本語:ビジネス~(業務ツールのUI・簡易報告は日本語)

運営管理(マネージャー)
・日本語:流暢~(クライアント様との対話を任せれる程度)
・英語:ビジネス~(オペレーターたちを管理できる程度)

(B)
・日本語:流暢~(クライアント様との対話を任せれる程度)
・英語:上級~(トーンマナーに沿って英文作成が可能な程度)

全てにおいて研修とマニュアルがあるため、安心してご応募ください。


雇用形態

アルバイト・勤務体系によっては契約社員

給与
(A)マネージャー
・本格業務開始から:想定月給192,000円+交通費 (月20日×8時間の勤務)
(2週間~1カ月の研修期間の間:時給 1,000円)
※22:00~5:00の間に出勤した場合深夜手当が付きます。

オペレーター
・時給 1,000円
・交通費支給
・研修期間も同時給
※22:00~5:00の間に出勤した場合深夜手当が付きます。

(B)オペレーター
・時給 1,000円
・交通費支給
・研修期間も同時給

その他

・服装自由
・ビザ支援あり
Job Summary and Strengths
Job Description

No previous experience required
We are looking for potential operators and managers to work together in a live streaming app monitoring team!

The job will entail monitoring the English version of a popular live-streaming app (A) as well as customer support (mail reply service) (B)and administrative duties.

We are looking for overseas members for the startup of this project.
Join us and help us make our project a success!

Schedule

(A) Monitoring
Second half of May・Commencement of official assignment: 24 hour operation 365 days a year
3 shifts per day (7~8 hours, 60 minutes break), teams divided by time period
(Shift based) (4 working days a week is negotiable)

(B) Customer Support (Mail Reply Service)
Second half of May ・Commencement of official assignment: 24 hour operation 365 days a year
Working hours: 10:00~19:00
(Shift based) (3~5 working days a week)

Preferred experience and skills

・ Basic PC operation (required)
・ Experience in managing a team in English
・ Likes social media

Language skills
(A)
Operator
・English: High level (good listening and reading comprehension)
・Japanese: Business level (operation tool UI and briefings are in Japanese)

Manager
・Japanese: Fluent (capable of communicating with client adequately
・English: Business level (capable of managing operators)

(B)
・Japanese: Fluent (capable of communicating with client adequately)
・English: High level (capable of writing in English with adequate tone and manner)

As training and manuals are provided, feel free to apply!

Employment status

Part-time employee・Contract employee: depending on the working position

Salary
(A) Manager
・After official assignment commences: expected ¥192,000 per month + travel expenses (working 8 hours a day for 20 days per month)
(During training period: ¥1,000/hour)
*Additional late night allowance will be added for when working between the hours 22:00 to 05:00

Operator
・¥1,000/hour
・Travel expenses will be covered
・Same rate during training period
*Additional late night allowance will be added for when working between the hours 22:00 to 05:00

(B) Operator
・¥1,000/hour
・Travel expenses will be covered
・Same rate during training period

Additional Information

・No office dress code
・Visa sponsorship available

If you are interested, please contact us at the email address below.
cs@activegamingmedia.com

Last modified on May 9, 2021

The above information is a public job ad. This job ad is neither an offer nor a contract.

This job is no longer available.

© 2024 GPlusMedia Inc. All Rights Reserved.

GaijinPot and CareerEngine are trademarks of GPlusMedia Inc. and part of the Gakken Group.