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【英語・日本語】 ホテル フロントスタッフ Hotel Front Desk Staff Eng&Jap (expired)

Job ID
京都府・大阪府, Kyoto, Japan
Post date
Sep 4, 2023
Tourism / Travel / Hospitality
Waiter / Waitress, Bartender, Hall Staff
Work Type
Full Time / Experienced (Non-Manager)
¥3.2M / Year
  • Negotiable


  • English: Business level (preferred)
  • Japanese: Business level (preferred)
  • Must currently reside in Japan
  • ワード、エクセル、PCの基本操作
  • 日本のビジネスマナーを習得している事(日本での就労経験がある方)
  • 接客サービスやカスタマーサポート等、対外的な業務経験がある方
  • Visa sponsorship available


-English below-

・インフォメーション業務(館内、周辺案内等) ・入力管理業務




・通勤手当別途支給 月額上限3万円

【試用期間】6か月 ※試用期間中の待遇の変更はありません。

土・日・祝祭日含むシフト制 7:00~16:00 /9:00~18:00/13:00~22:00 ※夜勤なし

週休2日、年間休日 117日

【Job details】
We are looking for front desk staff for our hotels which cater mainly to families and tourist groups. With staff from various nationalities, we aim to create an international atmosphere.

【Main activities】
This position is in charge of executing the following activities both in Japanese and in English:
+ Customer service
+ Check-in/Check-out
+ Reservations (including via phone)
+ Information desk (about the hotel itself, the surrounding area, etc.)
+ Data entry management
+ Handling complaints, etc.

【Necessary skills】
+ Japanese native level - business level
+ English native level – business level
+ Word, Excel, PC basic operations
+ Work experience in Japan

【Desired skills】
+ Work experience in the hospitality industry
+ Interest in traveling and the tourism industry

【Desired Personality】
+ Someone that is enthusiastic about starting something from scratch
+ Someone who likes to interact with others
+ Someone who is able to work well in a team
+ Someone who is a good listener

【Working conditions】
・Bonus twice a year
・Commuting allowance
・Rent support

【Trial period】 6 months (no change in conditions)

【Working hours】
Shift system including Saturdays, Sundays, and public holidays
7:00~16:00 /9:00~18:00/13:00~22:00 *no night-shifts

【Days off】
2 days a week.
117 days a year.

Last modified on October 5, 2023

The above information is a public job ad. This job ad is neither an offer nor a contract.

This job is no longer available.

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