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Customer Support Executive

Company
NSR GROUP
Job ID
135055
Location
Tokyo, Tokyo
Post date
Oct 29, 2019
Industry
Other
Function
Executive Assistant, Secretarial, Receptionist
Work Type
Full Time / Entry Level
Salary
¥3.5M ~ ¥4.2M / Year

Requirements

  • Japanese: Native level
  • English: Conversational
  • Must currently reside in Japan
  • Looking for candidates who have worked in call centers before

Description

Customer Support Executive
Location: Central Tokyo
Budget: 3.5-4.2 mil JPY per annum (all-inclusive package)

Job description:

The nature is customer support/call centre role

-To provide information to their customer regarding their queries and resolve the end customer issues as per defined SLA -Able to work independently and efficiently to meet SLA
- Able to comprehend the request of the customer and meet the quality standard
- Native Japanese
- English is nice to have but not mandatory
- Excellent customer support/communication skills, prompt and punctual  

The above information is a public job ad. This job ad is neither an offer nor a contract.

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