Sales/customer service staff (expired)

Our expanding Japanese language school is looking for part-time sales and customer support staff to handle a growing number of online inquiries and bookings. The successful candidate will handle online student recruitment and student support at our Shinjuku school, as part of the marketing team in a busy but fun environment. The work will mostly consist of responding to enquiries by email and other methods, preparing estimates, booking clients, and helping students in Tokyo. While visa support is not provided, the schedule is flexible, so this work would be especially suitable for people who are unable to work full-time because of other commitments.

Responsibilities
-- Communication with potential clients in English primarily by email, sometimes in phone and in person
-- Managing bookings and reservations in our online system
-- Reception work helping students and customers
-- Communication with staff in Japanese
-- Other office and administrative duties

Requirements
-- Native-speaker or very advanced English
-- High intermediate or above Japanese
-- Some PC/Microsoft Office ability
-- Valid working visa for Japan

Useful skills (not requirements)
-- Data management experience
-- Sales experience
-- Tokyo knowledge
-- Other language ability, especially German

Preferred personality
-- High attention to detail
-- Cheerful, friendly
-- Diplomatic
-- Caring
-- Fast worker

Salary/benefits/conditions
-- Location: Shinjuku, Tokyo
-- Salary: from 1,200 to 1,600 yen per hour, depending on skill and experience
-- Contract type: part-time contract (visa support not available)
-- Benefits: paid leave, travel expenses, employment insurance, worker's accident insurance
-- Working hours: Flexible, but generally 10am-2pm, Monday to Friday (4 hours per day/20 hours per week). Specific number of hours and schedule are negotiable.

We will be holding interviews in September 2019 at our Shinjuku school location.

Looking forward to hearing from you!