Gaming Technical Support - Remote position (expired)

5CA

Company

5CA

Job ID

123167

Location

Nationwide, Japan

Post date

Oct 3, 2017

Industry

Service Industry

Function

Other Service Related

Work Type

Part Time / Entry Level

Salary

Amount not specified

• Negotiable

We are hiring Japanese speaking candidates to join our international support team at 5CA.

This is a part-time position to be performed for 30 hours per week.

This position is perfect for:
- The world travelers
- Students taking a gap year during/before college
- University students looking for a part-time job
- Those who need a job to support a specific side project or lifestyle

In this role, you are going to provide Customer Support to one of our gaming clients and help us grow as the most awe-inspiring company in the Customer Support industry.

The objective of this position is simple: you will attend customers during their gameplay to help solve their issues. Also, you will troubleshoot e-commerce related problems.

Of course, you will receive a top-notch training in order to slay all upcoming issues!

Since this is a remote position, it can be performed from your home or from your personal office space.

Our requirements are the following:

- Superior ability in English and Japanese (speaking and writing). Additional languages are a big plus.
- You have experience with the newest video games and consoles.
- Experience with computers and technology products.
- Quick learning skills and being open to working with new technologies and products.
- Flexibility, strong communication skills and being good at multitasking and problem-solving.
- A dedicated and quiet workspace.

PC requirements:

- An internet speed minimum of 1 MB/0.5MB internationally to both locations,
- A minimum of 8 GB RAM memory, with a 64-bit windows version (windows 7 or higher)
- An I5 processor or better/ similar, max. 3 years old.


Our offer:

- Salary: the salary varies depending on your experience and skills. Our Human Resources Lead will be able to specify the salary during the first interview.

- International Environment: Over 40 nationalities working together in a professional and multicultural workspace.

- Do your thing: World traveler? Looking for a temporary cash-flow? We are home to clever people who are working to find a spot in this world.

- Remote Based Benefits
Work anywhere and save time and money that you would otherwise spend commuting.

- Sweet Tools: Top-notch training and communication tools (you’ll love it if you are addicted to GIFs)


Questions? All your doubts can be answered in the first interview with our Human Resources Lead before going ahead with the recruitment process.