Client Relationship Manager（到期)

Destinations of the World

公司名称

Destinations of the World

职位编号

128132

地点

Tokyo, 东京都, 日本

发布日期

2018年6月22日

行业

旅游业/旅行/款待

职务

其他销售行业、企划

工作类型

全职 / 有工作经验者 (非管理层)

工资

工资面议

• 可面议

Destinations of the World was created in 1993, the most trusted company dedicated to B2B travel industry wholesaling. We know the key to success is our people, especially for our clients, that is why we are looking for the best person to fill the Customer Relationship Management role.


Main function of the role:
Generate revenue from new and existing customers and maximize revenue generation within a specific key region. This includes accurately forecasting business and market needs, formulating and implementing sales strategy, and achieving targets, while ensuring high customer satisfaction.


Responsibilities:
• Develop client relationships with new and existing tour operators, wholesalers, travel agents and internal travel portals in assigned territory.
• Manage all prospective and existing customer accounts in assigned regions.
• Develop sales strategies and recommend appropriate product to contracting team to increase sales in assigned territory.
• Develop sales plans to achieve optimum coverage of accounts.
• Initiate and execute action plans to source and develop new clients.
• Train clients to book via our website.
• Promote all of our product and online services, Hotels, Transfers, and Excursions available through our web interface.
• Generate group sales leads.
• Develop XML business from customers within your sales territory
• Develop relationships and generate business leads from technology providers within your territory.
• Work closely with XML support to assist customers with XML Integrations.
• Work closely with operations to support clients with customer service.
• Work closely with finance team with new customer set-ups and on-time payment collections.
• Submit monthly Sales Reports, new projects, competition status and market intelligence
• Monitor and meet sales targets.
• Identify potential business within these regions.


This list of responsibilities and requirements is not exhaustive and the employee may be required to perform duties in line with requirements and at Destinations of the World’s discretion.

Key Competencies:

• Selling skills
• Negotiation skills
• Planning and Organising
• Customer focused
• Interpersonal skills
• Presentation skills
• Business acumen

Qualifications & Experience:

• Degree or Diploma holder.
• 5 years experience in sales, client relationship/account management and in the travel industry or in hotels.
• Excellent written and spoken English.
• Product knowledge, and experience of XML.
• Self-motivated, resourceful, highly independent, innovative, creative, and results-oriented.
• Driven, hardworking, and goal-oriented individual.
• Dynamic, outgoing, with a high degree of customer service and interpersonal skills.