Join Accenture as Japanese Bilingual and receive up to Php100,000* Signing Bonus! Also open to Japanese Nationals and Non-JLPT holders but fluent in Japanese.
Temporary Japan assignment until further advise from the management but applicant must be willing to work in Manila, Philippines.
Overall Purpose
The person will be responsible for supervising the delivery of all operational activities and assist the Team Lead in meeting the targets.
Responsibilities
• Responsible for the activities assigned by the Team Lead.
• Understand and perform process lead role.
• Assist processors with questions and problems related day to day transaction processing.
• Assist the Team Lead in supervising the activities performed by the regular processing team within Manila DC.
• Ability to provide assistance to the staff
• Actively seeks opportunities for Continuous Improvement initiatives.
• Complies with all client published policies and procedures and any legal and regulatory requirements that the company is obliged to adhere to.
• Escalates production issues to Team Lead as appropriate.
• Ensures all work is performed in accordance with SLAs and metrics.
• Assists in the creation of Performance Improvement Plans (PIPs) for Team Members not meeting expected production or quality targets, monitors program for a defined period
Qualifications
• Language Requirement: Japanese Proficiency N2 level (JLPT Not required)
• Highly trainable
• Good to have BPO experience
• With skills in MS Office (Outlook, Powerpoint, Excel, Word)
• Accurate, efficient & organized w/in daily responsibilities
• Adaptable to learn new processes, concepts, & skills
• Demonstrates the ability to work as part of a team
• A good team player & be able to communicate easily w/ Accenture, Client & third parties staff at all levels
• Responsibility and accuracy in the completion of received tasks
• Ability to solve urgent matters and work under pressure
• Ability to impose a proactive spirit in the team
• Flexibility, especially in the period of month/quarter/year-end closing
Why join Accenture?
• Competitive salary package, company bonuses, and performance incentives
• Night differential
• Loyalty, Christmas gift, Inclusion and diversity benefits
• Paid sick and vacation leaves
• Expanded maternity leave up to 120 days*
• HMO coverage (medical and dental) from day 1 of employment
• Life insurance
• Employee stock purchase plan
• Retirement plan
• Flexible working arrangements
• Accessible locations
• Healthy and encouraging work environment
• Career growth and promotion opportunities
Last modified on October 8, 2021
The above information is a public job ad. This job ad is neither an offer nor a contract.
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