Security Provisioning Engineer (expired)

Trustwave - トラストウェーブ

Company

Trustwave - トラストウェーブ

Job ID

120309

Location

Tokyo, Japan

Post date

May 18, 2017

Industry

Information Technology

Function

IT Consultant

Work Type

Full Time / Experienced (Non-Manager)

Salary

Amount not specified

Trustwave is seeking a Provisioning Engineer. A Provisioning Engineer is responsible for implementing security devices and services that enable delivery of managed security services into a variety of simple to complex network environments. A Provisioning Engineer handles all aspects of the Provisioning process for Implementation Services including: design review, data gathering, equipment and system staging, configuration, installation, troubleshooting and activation of services for delivery by Trustwave Security Operations Centers. In addition to possessing deep technical knowledge, a Provisioning Engineer interacts extensively with customers and partners. The Provisioning Engineer educates customers on how to use their security services to ensure a successful MSS experience. A Provisioning Engineer is a technical security provisioning expert, customer service specialist, and a project manager.

Responsibilities:

Use strong TCP/IP networking skills and deep technical knowledge in one or more security products
This individual will be the Team Leader for the region and the Subject Matter Expert.
Implement best practices for security device provisioning specific to the customer environment
Build, configure, and deploy security devices and services supported by MSS
Work independently on low to medium complexity customer orders
Work with Project Managers on specifically designated customer projects
Work under pressure on multiple projects with tight schedules
Interface with a variety of customers in a polite, positive and professional manner
Take responsibility for customer satisfaction and overall success of provisioning projects
Perform basic project management functions on all projects
Apply a broad base of hardware, software and networking technical knowledge
Requirements:

Bachelor's degree in a technical field or equivalent experience
English/ Japanese bilingual a plus
Two plus years of information security or network engineer experience
Excellent customer service skills
Excellent analytical thinking and problem solving skills
Strong oral (phone) and written (email) communication skills
Self managed and team oriented
Deadline and detail oriented
Highly motivated
Must have advanced skills or knowledge in some of the following:

Network Security Architecture Design
TCP/IP Networking Configuration & Troubleshooting
Router & Access Control Device Configuration & Troubleshooting
Unix / Linux Operating System Configuration & Troubleshooting
Firewall Policy Design & Management
IPtables/Packetfilter Firewall Management
Sourcefire/Snort Based IDS/IPS Management
Check Point Firewall, Juniper, Cisco, Fortinet, Watchgard Firewall Management
IBM/ISS, Tipping Point, McAfee, Symantec, Cisco, Juniper IDS/IPS Management 


Education:

We prefer college-educated applicants, but at minimum, high school diploma or equivalent is required for employment.



Trustwave is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.