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Operations Coordinator 

Destination Asia Japan - ディスティネーションアジアジャパン

Destination Asia Japan - ディスティネーションアジアジャパン

Job ID
130351
Location
Ginza, Tokyo
Post date
Nov 28, 2018
Industry
Tourism / Travel / Hospitality
Function
Tour Operator, Tour Guide
Work Type
Full Time / Entry Level
Salary
¥2.6M ~ ¥3.3M / Year
  • Negotiable
  • Dependent on experience. Above salary does not include bonus

Requirements

  • English: Conversational
  • Japanese: Fluent
  • Must currently reside in Japan

Description

Destination Asia Japan is expanding, and we are looking for the right people to be part of our growth. This position is based in our Ginza HQ, where you will be part of a young, energetic and international team.

Working in our leisure department, you will be responsible for the operational coordination of all tours in Japan. Your main duties will be the booking of services including transportation, guides, and ticketing and ensuring the smooth running of all operations on the ground.
You will also be responsible for giving on-site assistance when our clients are in Japan.

This is an exciting and challenging position that covers a wide range of ground, and is an excellent start point for those looking for a career in Tourism. There will be opportunities for promotion for the right candidates.

KEY RESPONSIBILITIES

• Execution of client itinerary bookings with suppliers such as restaurants, airlines and train providers
• Ongoing management of bookings if and when changes occur
• Ensuring that all travel documentation for client’s itinerary is correct and delivered in advance of the client’s arrival
• Provide on ground support when clients are in country
• Assist with the emergency phone service provided to our clients
• Work with suppliers to ensure all operational arrangements are made and executed in accordance with the standards of Destination Asia and our partners.
• Ensure that the quality of services provided by suppliers and their employees are up to the standards of Destination Asia and our partners.
• Maintain good relationship with key suppliers and overseas clients to ensure long-term partnerships.


SKILLS

• Computer literacy in Microsoft Office
• Fluent in Japanese – written and spoken
• Conversational English
• Experience of travel to the main tourist destinations in Japan
• Good customer service
• Excellent problem solving skill
• High level of Organisational Skill
• Internationally minded

**Please do not apply for this position unless you are Native level or N1 level in Japanese. Applications in English only**


The above information is a public job ad. This job ad is neither an offer nor a contract.

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