This is a challenging opportunity for someone who is interested in building a career in the new digital economy. Based in our Tokyo office and reporting to our Singapore based Regional Director of Operations & Technology, the Service Delivery Manager is responsible for the setting up and management of our Tokyo operations centre.
His/her key responsibilities include:
• Be the first line of escalation for client issues
• Provide direction and leadership to the team to meet / exceed performance standards
• Build Japan’s payroll capability to cater to the needs of our local and regional clients
• Oversee the completion of monthly payroll activities to produce accurate and timely deliverables
• Ensure compliance with local statutory requirements, and advising management on needed actions when appropriate
• Collaborate with cross border units to drive strategic initiatives and be an effective partner to business teams
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Requirements
This role presents an excellent career move for someone who has lived and educated / worked overseas and aspires a western workplace / corporate culture. He / She should be a proactive individual with a good knowledge of Japanese social & labor policies, payroll and statutory requirements. Experience gained in technology and/or service industries preferred. He/she should possess:
• Native level Japanese and fluency in spoken and written English
• A degree in business, management, accounting, payroll etc
• Minimum 3-5 years of HR / payroll / compensation & benefits / accounting experience in an international business environment
• Proven experience in building and leading a team
• Exposure working in a matrix organization requiring strong management, collaboration and teamwork skills
• Productivity driven, eager to strive for continued quality improvement
• Of unquestioned personal and professional integrity
• Ability to work in a fast paced environment
• Willingness to travel (Training will be provided in Singapore and / or Hong Kong)
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500-700万 A Year
Last modified on September 2, 2019
The above information is a public job ad. This job ad is neither an offer nor a contract.
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