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Tour Coordinator (expired)

Windows to Japan

Windows to Japan

Job ID
Kyoto, Kyoto, Japan
Post date
Jan 24, 2024
Tourism / Travel / Hospitality
Travel Agent
Work Type
Full Time / Experienced (Non-Manager)
¥220,000 / Month


  • English: Fluent
  • Japanese: Conversational
  • Must currently reside in Japan
  • Visa sponsorship available


The Tour Coordinator position being offered is a full-time role at Windows to Japan, a well-established yet continuously innovative tour company based in Kyoto City, Japan. Windows to Japan caters to luxury travelers and groups from overseas who are looking for wholistic and comprehensive touring in Japan.

The Tour Coordinator position is open to anyone currently living in Japan who meets the requested qualifications, and is willing to commit to a minimum of 3 years with Windows to Japan.

Tour Coordinators take charge of tours that have been planned out by the Windows to Japan Tour Design Team, and that have been confirmed and paid for. The position takes care of these tours by being the main contact and advisory point for agents and guests connected to confirmed tours. Tour Coordinators are expected to take care of ongoing communications, fine-tune itineraries and logistics, and be knowledgeable, flexible, and creative enough to advise, problem solve, and provide alternative ideas and suggestions when needed, all in good teamwork with the rest of the Windows to Japan Tour Team crew.

As with other roles in the company, Tour Coordinators will at times also be involved in the creation and development of new itineraries, experiences, and areas in Japan, enhancing the company and team's ability to Touch Lives, making a positive impact in local communities and within the lives of Windows to Japan's guests.

Working hours are generally Mon-Fri 9:00 -18:00, excluding Japan's national holidays. Working on weekends and holidays will be required, however, in times of peak travel. Overtime may also be required and expected depending on workload.

Windows to Japan's office is located in Kyoto City. Any candidates must live within Kyoto City, or at least within a 45-minute commute of the office.

Windows to Japan observes all insurance and welfare conditions according to Japanese law. These topics, along with others such as salary, schedule, paid holidays, overtime, and other conditions, will be discussed directly with candidates as relevant.

Working at Windows to Japan requires a great ability to work with people of multiple backgrounds, a passion for travel and the tourism industry, a strong sense of responsibility, balanced independence, flexible and creative thinking, and a solid ability to optimistically and positively deal with pressure. Candidates must also have good communication, sales, time management, and organizational skills, and must possess good knowledge of Japan in terms of travel, logistics, and culture.

Candidates must be fluent in English.
Candidates that are multi-lingual may receive preference.

Candidates must be proficient in using a computer and working within a digital environment. This includes, but is not limited to, proficiency in: word processing, data sheets, email and use of various email clients, use of team chat systems similar to Slack, Ryver, or Cliq, use of online/cloud file storage and organization services similar to Google Drive, use of meeting services such as or similar to Google Meet, Zoom, etc.

The Tour Coordinator role is a desk/office job. Please expect to spend most working hours at a computer.

1. Only applicants currently living in Japan on a non-tourist visa will be considered.
2. Living in Kyoto City, or being within a 45-minute commute of the office is required.
3. A minimum commitment of 3 years is required.
4. Experience in tourism, knowledge of Japan in terms of travel and logistics are advantageous.
5. Candidates must be able to start within one month of being accepted for the role (somewhat negotiable).

Only relevant applicants will be contacted for an interview.
Thank you for your interest.

Last modified on February 24, 2024

The above information is a public job ad. This job ad is neither an offer nor a contract.

This job is no longer available.

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