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【Housing/Moving Allowance】Boutique Hotel / Guest Service Staff《Takayama,GIFU》

AJ InterBridge Inc.

AJ InterBridge Inc.

Job ID
134951
Location
高山市花里町5丁目13-17, Gifu
Post date
Oct 18, 2019
Industry
Tourism / Travel / Hospitality
Function
Other Hospitality, Hotel, Restaurant, Tourism
Work Type
Full Time / Experienced (Non-Manager)
Salary
¥233,000 ~ ¥275,000 / Month
  • Negotiable

Requirements

  • English: Fluent
  • Japanese: Business level
  • Must currently reside in Japan
  • Visa sponsorship available

Description

◆Japanese and non-Japanese natives welcome to apply◆

▲THE POSITION▲
GUEST SERVICES Team Member at our newest boutique hotel in Takayama,Gifu (eph TAKAYAMA). We are looking for ‘entertainers’ of the hospitality industry -- where your main goal is to ensure that guests have a great time in Japan, and even greater experience staying in our hotels and accommodations.

We currently manage over 60 boutique hotels, traditional Japanese holiday houses, ryokans, and restaurant/cafe/bars in cities throughout Japan (Kyoto, Takayama, Kanazawa) and overseas (Australia).

eph TAKAYAMA (Hotel) is our newest hotel that we are excited to introduce to travelers.
-12 rooms + 1 cafe
-1 minute walk from TAKAYAMA station

Take this opportunity to join AJ INTERBRIDGE INC., and become a part of our multi-national team while overseeing guests during their stay in Japan.


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▲WHO WE ARE LOOKING FOR▲

- Outgoing, Friendly staff who enjoy communicating with others
- Forward-thinking, and team-oriented staff members
- Flexible, and fast thinking team members. Everyday is different, and every guest who you meet is someone new
- Organized, and able to multitask in a composed manner
- Provided you have the proper advanced level of Japanese fluency, no previous experience in hospitality is required
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▲JOB DESCRIPTION▲

- Ensure guest satisfaction via concierge services, special requests, and more.
- Guest Service assistance via telephone, email, and in-person.
- Check-in & check-out guests, issue room keys, assist with payments.
- Offer local recommendations based on guest needs (restaurants, sightseeing attractions, local events, staff recommendations, etc.).
- Ensure reservations are in order, organize and prepare for future guests.
- Share and execute new ideas so guests leave with a great experience, and wanting to return to Japan.
- Daily administrative duties.
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▲REQUIREMENTS▲

- ENGLISH: Business-level or higher
- JAPANESE: Business-level or higher
- Basic Computer skills
- 3 or more years of work experience (in any industry)
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▲SALARY▲

- Starting from 233,000 yen~/month *
*Salary is negotiable and will depend on prior experience, skills, etc.
*Salary includes 20 hours/month overtime allowance (Overtime Allowance will be included in your monthly salary whether you work overtime or not)

- COMMUTING ALLOWANCE: max. 30,000 yen/month
- BONUS SALARY: Semi-Annual(Based on performance)
- SALARY RAISE: Annual
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▲HOUSING / TRANSPORTATION SUPPORT▲

-Housing Allowance: 50% of monthly rent (max. of 30,000 yen/per month)
-Transportation Fee: max. of 30,000 yen/per month
-Moving Allowance: (Maximum limit for allowance, contact us for more details)
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▲TRAINING PERIOD▲

- 3 months
TRAINING PERIOD SALARY:
- Monthly salary minus overtime allowance (No overtime during training period)
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▲WORK SHIFT▲

- 8~9 hours / per day (Monthly Rotating Shift Schedule)
- 5 days / per week
- 2 days Off / per week
- Shift Examples: 7AM-4PM / 2PM-11PM / 11PM-8AM
*Night Shift currently unavailable for female staff
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▲OTHER DETAILS▲

-Full VISA Support
-Full Benefits (社保完備): Health Insurance, Employment Insurance, Pension
-Annual Paid Holidays(10 days)
-Paid Maternity Leave
-Employee Accommodation Discount
-Family Allowance for families with Dependents (*Certain restrictions will apply)
-Transportation
-Housing Support
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- More than 1 position available if qualified candidates apply.
- NO prior experience in travel or hospitality industry is required.
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▲HiRING PROCESS▲

1) After initial resume reviewing, we will select the ideal candidates.
2) For local/nearby ideal candidates, we will ask for an in-person interview.
For candidates outside of Takayama/Kyoto; we will conduct a Skype interview.
3) Selected candidates will be asked to come to Kyoto (Head Office) for the final interview.
(We will notify selected candidates within 2-3 weeks)
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▲ABOUT▲
Creating ‘the only one’ experiences

At AJ INTERBRIDGE INC., we not only want travelers to experience and appreciate the beauty of Japanese culture, but we want to spread the uniquely Japanese hospitality culture, and create the best travel experience for our guests. If you would like to get a start in the travel & hospitality industry, or further your career path, join the AJ INTERBRIDGE INC. team. Our current team consists of staff from: Japan, United States, Philippines, Romania, Canada, Switzerland, Brazil, and more!



【募集の概要】
2009年創業以降、80棟にも及ぶ町家の一棟貸切り宿を運営してきた同社が、新規事業として新たなホテルブランドである「eph」を岐阜県高山市で7月にオープン。
ephとは英語のeffectの俗語。その土地の文化を反映させた刺激的で個性的なデザインで人をやみつきにさせてしまう効果(effect)のあるホテルをコンセプトとしております。
全12部屋のツインルームと1階のカフェからなるephではスタッフは皆エンタテイナーとして、ゲストと近い距離で接して頂けます。

【職務内容詳細】
ゲストサービス業務
・ 国内外のお客様のチェックイン業務及びコンシェルジュ業務(観光案内/予約手配など)
・宿泊プランの立案実行
・電話及びメールでの直接予約/問い合わせ対応
・OTA及び エージェント経由の予約対応
・システムを使っての予約管理


【応募要件】
・社会人経験3年以上
・ビジネスレベルの日本語力
・ビジネスレベルの英語力

【給料】
年収:350~400万円
月給:23,3万円〜
基本給:19万円〜
※給与詳細は、経験・年齢・スキルを考慮し決定します。
・昇給:年1回
・賞与:年2回(過去実績基本給4ヶ月分)

【休日】
年間105日、シフト制 月8~9日休み、有給休暇(10日間)


【勤務時間】
24時間3交代制
(シフト例)7am-4pm,2pm-11pm,11pm-8am

【手当・福利厚生】
・社会保険完備
・住宅補助: 家賃の50%支給(上限3万円)
・交通費:上限3万円迄支給
・引越し支度金あり(上限あり)

【試用期間】
・3ヶ月

【社風】
・オンオフの切り替えを大切にしており、長期休暇も最大14日間取得が可能。
・代表は海外生活が長く、国内外のゲストニーズに応えた施設づくりからサービスまで一手に行なっております。
・スタッフのバックグラウンドも様々。アメリカ、カナダ、スイス、ブラジル、フィリピン、ルーマニアなど国籍に関わらず様々なスタッフが活躍。
・弊社ではスタッフは皆「エンタテイナーであれ」と考えており、理想の人物像として「世界中の人々に最高の旅をデザインするOnly Oneのエンタテイナー」を掲げています。

【事業展開について】
「世界的な観光プラットフォーマー」を目指しており、日本だけでなく世界でのサービス展開を進めております。2019年8月現在、東京・京都・金沢・高山・シドニーに拠点を置いております。

The above information is a public job ad. This job ad is neither an offer nor a contract.

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