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General Manager - Apartment/Hotel - Furano, Hokkaido, Japan (expired)

Japan Fresh Powder

Japan Fresh Powder

Job ID
125190
Location
Furano, Hokkaido, Japan
Post date
Jan 17, 2018
Industry
Tourism / Travel / Hospitality
Function
Hotel / Resort Management
Work Type
Full Time / Experienced (Non-Manager)
Salary
¥4.8M ~ ¥6.0M / Year
  • Negotiable

Requirements

  • English: Fluent (preferred)
  • Japanese: Fluent (preferred)
  • Must currently reside in Japan
  • General Manager Hospitality
  • Fluent in Japanese
  • Visa sponsorship available

Description

HOTEL/SERVICED APARTMENT GENERAL MANAGER
 
Location:  Furano, Hokkaido, Japan

Organization:  Japan Fresh Powder
 
Pay Range:  ¥4,800,000 – ¥6,000,000 (approximately $45,000 - $65,000 USD) p.a.
Negotiable based on experience and skill qualifications. Plus annual bonus and retention bonuses.

Position: Full Time Management Position (44+ hours a week)

Reporting to: Company Directors

Job Summary:
Manage all aspects of Japan Fresh Powder’s luxury apartment portfolio to ensure our products and services meet the high demands of our customers. The current portfolio includes six apartments and one chalet.
 
Duties and Responsibilities:
Manage and oversee all operations respective to Japan Fresh Powder (JFP) Apartments including but not limited to:

Management
• Recruitment, scheduling, training and supervision of staff
• Maintenance of company website, booking software and online booking channels.
• Planning and implementation of marketing strategies in consultation with company directors
• Analysis of all areas of business operations, identifying problems and/or inefficiencies and offering suggestions. Implementation of appropriate corrective measures.
• Building/maintaining relationships with local service providers
• Ensuring supplies and equipment are well stocked and in good condition. Arrange replacements, maintenance if necessary.
• Coordinating the minor construction works, painting and preventive maintenance of apartment facilities. Occasionally provide manual labour/maintenance around the properties
• Implementing company policies and procedures.
• Ensuring compliance with all safety, fire and sanitation regulations. Keeping in mind the safety/security of guests at all times.

Accounting
• Development and adherence to operating and equipment budgets in conjunction with company directors
• Maintenance of statistical and financial records. Performing data entry and manage accounting software. Liaising directly with accountant for tax return and tax compliance
• Tracking operational transactions including but not limited to: cash float, banking and purchase receipts
• Developing and administering operating and equipment budgets in conjunction with JFP owners
• Maintaining systematic filing system

Customer Service
• Answering guest telephone and email enquiries
• Maintaining direct contact with guests to ensure full satisfaction
• Handling all complaints in a positive manner
• Processing reservations through online booking software
• Assisting in booking third party services
• Checking guests in and out

Performing other related duties as assigned.

Key Skills and Qualifications
• Fluency in spoken English and Japanese is a Pre Requisite
• Ability to read/write Hiragana, Katakana and intermediate knowledge of Kanji
• Valid permit/visa or right of abode in Japan
• Hold a Japanese driver licence
• At least 3 years’ experience in hospitality, hotel management, or other customer service role
• Good knowledge of hotel operation procedures
• Understanding of basic accounting practices
• Exceptional customer service skills
• Good time management skills
• Ability to manage and motivate staff, and build working relationships with contractors and third parties
• Demonstrate a high level of autonomy and exercise mature judgement
• Hold a Post Graduate degree in Management, Hospitality or similar field. Diplomas in Hospitality or similar fields will be considered along with strong work history.
• No Previous criminal record

Last modified on September 2, 2019

The above information is a public job ad. This job ad is neither an offer nor a contract.

This job is no longer available.

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