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Japan Travel Planner - Tokyo 

Destination Asia Japan - ディスティネーションアジアジャパン

Destination Asia Japan - ディスティネーションアジアジャパン

Job ID
121079
Location
Ginza, Tokyo
Post date
Nov 9, 2017
Industry
Tourism / Travel / Hospitality
Function
Tour Operator, Tour Guide
Work Type
Full Time / Experienced (Non-Manager)
Salary
¥2.6M ~ ¥3.3M / Year

Requirements

  • English: Business level
  • Japanese: Business level
  • Must currently reside in Japan

Description

We are looking for staff to work in our busy Reservations department, where they will be the `bridge` between our clients overseas and our suppliers in Japan.
You will put together exciting and creative tour itineraries for our clients. You will deal with tour wholesalers and travel agents from all over the world on a daily basis, as well as hotels, guides, restaurants and transport providers in Japan.

Job Description:
To create custom made travel itineraries for our travel agents and tour operators.
To manage and handle all communication related to bookings, quotes, requests and confirmation prior to the customers arrival and to manage delivery of above services and additional services to the customer during their stay.

Responsibilities:
- To put together custom itineraries for clients.
- Booking all pre-contracted services requested by the customer
- Liaise and coordinate with 3rd parties and assist the customers
- Efficiently assist and provide information to 3rd parties and customers.
- Ensure customer satisfaction for the duration of the customers stay
- Respond and process quotations, reservations and booking requests efficiently and professionally
- Ensure accurate record keeping for billing and operations accuracy
- Provide flexible options for customers while in resort
- Ensure accuracy of services in-line with company policies


Requirements:
- a minimum of 1 year work experience in a similar position in the travel/tourism leisure industry
- experience or living and/or studying abroad beneficial
- Proficiency in MS Office
- Ability to work independently without supervision

Japanese language ability - N2 level minimum.

The above information is a public job ad. This job ad is neither an offer nor a contract.

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