Experienced Travel Consultant (Tour Designer & Itinerary Specialist)

株式会社TANGLE

Company

株式会社TANGLE

Job ID

155519

Location

Tokyo, Japan

Post date

Apr 11, 2025

Industry

Tourism / Travel / Hospitality

Function

Tour Operator, Tour Guide

Work Type

Full Time / Experienced (Non-Manager)

Salary

¥250,000 ~ ¥300,000 / Month

Are you passionate about Japan and local travel experiences?

TOMOGO! is looking for a Travel Consultant (Tour Designer/Planner Specialist) to join our team and help create unforgettable tours for the TOMOGO! the App and TOMOGO! Premium tours. The Travel Consultant will provide expert advice on travel destinations, accommodations, and activities across Japan. As a key member of our team, you will design itineraries that showcase the essence of Japan ensuring our users and guests have exceptional experiences.

◆ Requirements:
・At least 2 years of experience in the travel/hospitality/tourism industry, ideally as a Travel Consultant and/or in tour design or planning.
・Native English and Business-Level Japanese.
・In-depth knowledge of Japan’s travel landscape, culture, history, and regional attractions & off-the-beaten-path locations.
・Strong creative skills and a passion for designing unique and personalized travel experiences.
・Comfortable working with digital tools and platforms to create and manage tour itineraries.
・Comfortable working in a team-oriented environment.
・Bachelor's degree or equivalent work experience.
・A proactive, solution-oriented approach to designing and improving travel experiences.
・Strong at researching, problem-solving, and collaborating to find the best solutions.
・Flexible mindset: As a rapidly growing startup, our needs and services evolve quickly. We need someone who is open to contributing across different fields and adapting to changes (blog writing, social media, seminars, administrative work…).

◆ Responsibilities:
・Design and develop unique tours and itineraries for the TOMOGO! App and TOMOGO! Premium tours, offering an authentic and immersive experience of Japan.
・Tailor itineraries to meet the diverse needs and preferences of our customers, incorporating various themes like history, culture, food, nature, and adventure.
・Collaborate with local vendors, accommodations, restaurants, and attractions to create exclusive experiences.
・Regularly review and refine tours to ensure they remain high-quality, relevant, and appealing.
・Assess and adjust itinerary costs, ensuring budget considerations are met while maintaining quality and customer satisfaction.
・Maintain strong relationships with partners and clients to ensure high levels of customer satisfaction.
・Monitor travel trends, new attractions, and local events to enhance existing tours and create new offerings.
・Communicate with tour leaders, gather feedback, and implement improvements.
・Conduct local tours, location scouting, and potential tour location evaluations.

◆ Additional Responsibilities:
・Contribute to the strategic growth and development of TOMOGO!'s tour offerings.
・Work closely with the Social Media team to ensure website and App content remains up-to-date and engaging.

◆ Compensation & Perks:
・Monthly salary ranging from ¥250,000 to ¥300,000 based on experience.
・10 days of vacation after 6 months of employment, plus national holidays.
・Social security and health insurance coverage.
・Opportunity for challenges and returns in a growing market business as a startup. By being a part of TANGLE Inc., you have the environment to challenge in your own business and be involved in service design.

If you’re excited to share Japan’s unique culture with the world and bring your expertise in tour design to a growing company, apply today and help us create unforgettable experiences for our users!